Last Updated: June 2025

At Kaizen Mind Lab, we are committed to protecting your privacy and the privacy of your child. This Privacy Policy explains how we collect, use,

disclose, and safeguard your and your child's information when you visit our website at kaizenmindlab.com and use our online courses and services (collectively, the "Services").

1. Information We Collect

We collect information to provide and improve our Services to you.

Information You Provide Directly:

• Account Information: When you create an account, purchase a course, or contact us, we collect information like your name, email address, and contact details.

• Payment Information: When you make a purchase, your payment details (e.g., credit card number) are processed by our secure third-party payment processors. We do not directly store your full payment card details.

• Communications: Records of your correspondence with us, such as customer support inquiries.

Information We Collect Automatically:

When you visit our website, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, pages viewed, links clicked, and the dates/times of your visits. This helps us understand how our Services are used and how to improve them.

2. How We Use Your Information
We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Services, including granting access to purchased courses.

• To process your transactions and manage your orders.

• To improve, personalize, and expand our Services and course content.

• To understand and analyze how you use our Services.

• To communicate with you, including sending updates, promotional materials (if you've opted in), and responding to your inquiries.

• To ensure the security of our Services and prevent fraud.

• To comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processing, website hosting, analytics, email delivery).

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

• With Your Consent: We may share your information for any other purpose with your explicit consent.  

4. Your Choices and Rights

You have certain rights regarding your personal information:

• Access and Update: You can access and update certain account information through your account settings.

• Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.  

• Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies, but please note that this may affect the functionality of our Services.  

5. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.  

6. Data Retention

We retain personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

7. Children's Privacy

Our Services are designed for individuals of 13 years and older, or for younger children with verifiable parental consent. While parents purchase our courses, we are committed to protecting the online privacy of children. If we become aware that we have collected personal information from a child under without parental consent, we will take steps to delete that information.  

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.  

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].